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Privacy Policy

NPO Yakumo Genki Village (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as “the Service”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined by the Personal Information Protection Act, meaning information about a living individual that can identify a specific individual through the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data pertaining to physical appearance, fingerprints, voiceprints, and information such as health insurance card numbers that can identify a specific individual on its own (personal identification information).

Article 2 (Methods of Collecting Personal Information)

We may ask users to provide personal information when registering, including contact and payment details. We may also collect transaction and payment information from our partners related to users’ activities.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which our company collects and uses personal information are as follows.

1. For the provision and operation of our services
2. To respond to inquiries from users (including verifying their identity)
3. To send emails informing users about new features, updates, campaigns, and other services provided by our company, as well as information about other services we offer.
4. For maintenance, important notices, and other necessary communications
5. To identify users who violate the Terms of Use or attempt to use the service for fraudulent or improper purposes, and to deny them access.
6. To allow users to view, modify, or delete their own registration information and to view their usage status.
7. For paid services, to charge users usage fees
8. Purposes incidental to the above purposes of use

Article 4 (Change in Purpose of Use)

1. We shall change the purpose of use of personal information only when it is reasonably deemed to be related to the purpose of use prior to the change.
2. In the event of a change in the purpose of use, we shall notify the user of the new purpose by our designated method or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. We will not provide personal information to third parties without the user's prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act or other laws and regulations.
   1. When necessary to protect human life, physical safety, or property, and it is difficult to obtain the consent of the individual concerned
   2. When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the consent of the individual concerned.
   3. When cooperation is necessary for a national agency, local government, or a person entrusted by them to perform duties prescribed by laws and regulations, and obtaining the individual's consent may interfere with the performance of such duties.
   4. When the following matters have been notified or publicly announced in advance, and the Company has filed a notification with the Personal Information Protection Commission:
      1. Includes provision to third parties as part of the purpose of use
      2. Items of data provided to third parties
      3. Means or methods of disclosure to third parties
      4. Cease providing personal information to third parties upon the individual's request.
      5. Method for accepting requests from the individual
2. Notwithstanding the preceding paragraph, the recipient of the information shall not be deemed a third party in the following cases:
   1. When our company entrusts the handling of personal information, in whole or in part, to a third party within the scope necessary to achieve the purpose of use
   2. When personal information is provided in connection with the succession of business due to a merger or other reasons
   3. When personal information is jointly used with specific parties, provided that the individual has been notified in advance or placed in a position to readily ascertain the following: the fact of such joint use; the items of personal information to be jointly used; the scope of parties jointly using the information; the purposes of use by such parties; and the name of the party responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

1. When requested by an individual to disclose their personal information, our company shall disclose it to the individual without delay. However, if disclosure would fall under any of the following categories, we may withhold all or part of the information. Should we decide not to disclose, we shall notify the individual accordingly without delay. Please note that a fee of 1,000 yen per request will be charged for personal information disclosure.
   1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
   2. When there is a risk of causing significant disruption to the proper conduct of our business operations
   3. Other cases where it would violate laws and regulations
2. Notwithstanding the preceding paragraph, information other than personal information, such as history information and characteristic information, shall not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

1. Users may request the correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information held by the Company through the procedures established by the Company if such personal information is incorrect.
2. If we receive a request from a user as described in the preceding paragraph and determine that we must comply with such request, we shall promptly correct or otherwise handle the relevant personal information.
3. When we make corrections or other changes based on the preceding paragraph, or when we decide not to make such corrections or changes, we will notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If an individual requests the suspension or deletion of the use of their personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that such information is being handled beyond the scope of its intended purpose or was obtained by improper means, the Company shall promptly conduct the necessary investigation.
2. Based on the findings of the preceding investigation, if we determine that it is necessary to comply with the request, we will promptly suspend the use of the relevant personal information.
3. When we suspend or terminate services based on the preceding paragraph, or decide not to suspend or terminate services, we will notify the user without delay.
4. Notwithstanding the preceding two paragraphs, if suspending use or taking similar measures would incur substantial costs or is otherwise difficult to implement, and if alternative measures necessary to protect the user's rights and interests can be taken, such alternative measures shall be implemented.

Article 9 (Changes to the Privacy Policy)

1. The contents of this policy may be changed without notice to users, except where otherwise stipulated by laws, regulations, or other provisions of this policy.
2. Unless otherwise specified by our company, the revised Privacy Policy shall take effect upon its posting on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following office.

Address: 273 Higashimachi, Yakumo-cho, Niigata Prefecture
Company Name: NPO Yakumo Genki Mura
Chairman: Yoshinori Akai
Email Address: symphony02@yakumo-genkimura.com

The above